Warranty and Guarantees
Discover our comprehensive guarantees on all domestic, commercial, and industrial electrical installations and repairs. For more details, call us at 07307 565 444 .
Guaranteed Work
All our work comes with a 12-month guarantee from the date of completion. Your invoice is your reference for your guarantee. Full terms and conditions regarding your guarantee are available on our website.
Customer Care
At OW London, Electrician, Smart Home Engineers, we prioritize our customers' satisfaction. Our service includes a 12-month work guarantee from the date of completion. Please keep your invoice safe, as it is required for any service requests or repairs within the guarantee period.
Electrical Repair Services
Our team of certified electricians is available for all electrical repair services. Whether it's fixing a small socket or rewiring your home or office, we provide top-notch services backed by our guarantees. We are an approved contractor with all necessary certifications, including PAT testing and ECS health and safety assessments.
Peace of Mind
Our guarantees provide the peace of mind you deserve. Keep your invoice handy and contact us if any issues arise. Our professional team will ensure all problems are resolved efficiently. We are committed to maintaining high standards of workmanship and customer care.
Contact Us
If you encounter any issues with our workmanship within the 12-month guarantee period, contact our friendly staff with your invoice number and the date the work was carried out. We prioritize resolving any problems promptly and ensuring customer satisfaction.
Workmanship Guarantee
Our work is covered by a 12-month guarantee against faulty workmanship. However, some repairs may not be guaranteed as specified in our terms and conditions.
Materials
Materials supplied by OW London, Electrician, Smart Home Engineers are covered by manufacturers' warranties. A 20% handling charge applies to all sourced materials, but we ensure competitive pricing through our partnerships with certified suppliers.
Free Quotes and Invoicing
We provide free quotes for all our services. Upon completion, you will receive a clear, detailed invoice. If a job is completed within the hour, our electricians can assist with other tasks at no extra cost.
A Word of Promise from Our CEO
At OW London, Electrician, Smart Home Engineers, we stand by the quality of our work. Our commitment to excellence ensures that every service we provide meets the highest standards. Your satisfaction and peace of mind are our top priorities. If you have any issues or need further assistance, please do not hesitate to contact us.
Will James, PhD
CEO, OW London, Electrician, Smart Home Engineers